Good early morning, a lot of you’ve been asking about particular facets of our Casino Operations and King of Clubs Players’ Club card during our temporary, needed closure. We was thinking We would personally tell everyone else everything we understand at this time. Bear in mind we have been looking forward to additional information from our Governor on exactly once we will be reopening. Please stay associated with us on Facebook and/or our web site. Many thanks once more for the continued words of support and support. Remain safe, Matt
Q1: Can we cash away chips, video video video gaming vouchers, pay casino markers or check always my safety deposit package? A1: Yes, our Main Casino Cage remains available during our short-term closing: Monday through Friday, 9AM – 5PM until further notice.
Q2: let’s say my video slot money out voucher expires and I also reside away from city? A2: Our company is expanding the termination date for video slot cash out vouchers for three months from their present termination times, provided that the voucher termination date does occur on or before April 30, 2020. If our date that is reopening occurs in might, we are extending this expiration date, aswell.
Q3: How can I have the ability to access my win/loss statements? A3: You may continue steadily to recover your win/loss statements by calling our King of Clubs Player’s Club at 1-800-227-3849 Ext. 5210 or Ext. 5211.
Q4: Are your April casino promotions and unique events cancelled? If that’s the case, will they be being rescheduled? A4: All March and April casino promotions, unique activities and DCT entertainment are terminated or postponed in this short-term closing duration. Currently, we anticipate the Riverside turn to reopen the termination of April or starting of might. Extra updates regarding promotions, events and entertainment will be available via Facebook, our website and email where applicable april.
Q5: What occurs to my King of Clubs Players’ Club Card during short-term closing? A5: Your King of Clubs Players’ Card will stay active as well as your present tier status plus points should be held in your bank account. Points & Tier will perhaps not expire during our closing. We have been getting ready to announce just just how tier status and renewal will stay as a result of closure that is temporary likely is supposed to be prorated. Extra information in the future.
Q6: What takes place to my hotel and casino offers while you’re shut? Am I going to receive brand new offers once you’re again that is open? A6: Any gaming offers or invites which may have expired won’t be reloaded. Nevertheless, brand brand brand new offers and invites are going to be available predicated on casino play just before our closure that is temporary and down ideally before we resume company. The actual fact our company is closed will maybe not impact your offers that are future on play.
Good morning Riverside Resort Relatives And Buddies,
It really is with heavy heart we declare the closing of y our gorgeous resort for 1 month today that is starting March 18, 2020, at noon to comply with Governor Sisolak’s purchase.
The security and well-being of you, our communities and downline have been and keep on being our greatest concern. We are going to just just take these 1 month to profoundly sanitize every area and policy for a fresh and improved resort that is riverside.
Below is a listing of areas and departments that will be available for our visitors as an element of essential wellbeing
I wish to physically thank my workers and co-workers because of their dedication and hard-work of these attempting times. As a group, we pulled together to help make security and sanitation a number 1 concern. They did an incredible task, and my grandfather and I also couldn’t become more proud.
I might additionally choose to thank our devoted visitors who’ve been probably the most supportive once we worked through many procedural updates. Your caring nature has reminded my grandfather and me personally the reason why our company is in hospitality and activity into the beginning.
Each of you has revealed Riverside Pride and we greatly enjoy it.
The Riverside Resort will undoubtedly be open in thirty day period or Governor that is however long Sisolak. Please stick to us on Facebook to see through to exciting updates and renovations.
Many thanks once more, and please be strong and stay safe,
Matt Laughlin, COO Riverside resort Hotel & Casino
The Riverside Resort is based from the banking institutions associated with breathtaking Colorado River. Owned and operated by Don Laughlin along with his family members, visitors will discover a true amount of enjoyable tasks while staying in Laughlin’s family-friendly resort. Enjoy Nevada-style video video gaming action and activity twenty-four hours a day in a relaxed, small-town environment.